PowerChalk support personnel or PowerChalk web forms cannot access or change your recurring subscriptions within PayPal. Monthly subscriptions must be deleted via the following steps.
1. Log in to your PayPal account.
2. Click Profile under the My Account tab.
3. On the right side, under Billing, click ‘Manage monthly billing’.
4. Select the payment, and then click Cancel.
When premium features are cancelled or expire, videos beyond the standard account level become ‘frozen’ and will not be visible to the owner or to other PowerChalk users.