Audio but no video in Play page

flash_logoIf you hear audio but have no video on the PowerChalk Play page, there is likely one of three issues:

  • your Flash player is incompatible with but trying to use hardware acceleration. See: Flash Hardware Acceleration
  • your Flash player is out of date. Update it using: Flash Updates
  • you have multiple Flash players configured (or running) in the browser. See: Multiple Flash PlugIns